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Privacy Policy for DW Auto Services

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At DW Auto Services, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or contact us for services. By using our services and website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following information from you:

  • Personal Identification Information: Name, email address, phone number, postal address.

  • Technical Information: IP address, browser type, operating system, device information, and browsing behaviour on our website.

  • Transaction Information: Service bookings, payment history, and communication with us.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and improve our services

  • To respond to your inquiries or service requests

  • To process payments and manage bookings

  • To send you updates regarding our services or promotions, with your consent

  • To enhance website functionality and ensure security

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • To trusted third-party service providers who help us operate our business and deliver services to you (e.g., payment processors, email service providers).

  • If required by law or to comply with legal processes, court orders, or government requests.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

Under applicable data protection laws, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Object to the processing of your data

  • Withdraw consent where applicable

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at dwautorepairs22@gmail.com.

6. Security of Your Information

We take appropriate measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure.

7. Cookies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us analyse web traffic and offer better functionality. You can choose to accept or decline cookies through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: dwautorepairs22@gmail.com
Phone: 07913 200915

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